Behind the Scenes Legal Support LLC
Freelance Personal Injury Paralegal Support for Growing Law Firms
Our Services
Powering Law Firms Behind the Scenes
At Behind the Scenes Legal Support, we provide reliable, detail-oriented freelance paralegal support to law firms. Helping streamline operations and keep cases moving efficiently.
Pre-Litigation Support
• Drafting Letters of Representation (LORs)
• Opening and managing insurance claims
• Post-intake case setup
• Requesting and organizing medical records and billing
• Communicating with insurance adjusters
• Monitoring claim status and follow-ups
Case Management & Administrative Support
• Maintaining case files and deadlines
• Document organization and file review
• Client communication and status updates
• Preparing case summaries
Demand & Settlement Support
• Drafting demand letters
• Compiling supporting documentation (medical records, bills, liens)
• Organizing exhibits for submission
• Coordinating settlement communications
Property Damage Assistance
• Coordinating vehicle inspections and estimates
• Assisting with total loss claims
• Communicating with insurance carriers
• Rental vehicle coordination
• Supporting clients through the repair process
Legal Drafting & Document Preparation
• Drafting correspondence to clients and insurers
• Preparing basic legal documents and forms
• Assisting attorneys with case materials
Insurance & Claims Support
• Policy and coverage verification
• Requesting declarations pages
• Monitoring liability decisions
• Assisting with UM/UIM claim preparation
Billing & Legal Support Services
• Time entry cleanup and organization
• Invoice drafting and review
• Client-friendly billing communications
Experienced pre-litigation, claims, medical records, demand, settlement, and case management support — without the commitment of a full-time employee.
We proudly support:
• New and emerging law firms
• Solo practitioners launching or expanding their practice
• Small and growing personal injury firms
• Pre-litigation teams managing increasing caseloads
• Firms seeking reliable, behind-the-scenes operational support
Our services are a great fit if:
• You are a new or growing law firm needing reliable support
• You are a solo attorney managing everything on your own
• Your caseload is increasing and you need help staying organized
• You are spending too much time on administrative tasks instead of legal work
• You need consistent follow-up with insurance companies and clients
• You want to streamline your pre-litigation process and improve efficiency
• You are not ready to hire full-time staff but need dependable support
Flexible Engagement Models
Contact us to learn more about our pricing.
We offer customized hourly and retainer options designed to fit your firm’s workflow and support needs.
MEET THE FOUNDER
Expert Support with a Personal Commitment to Your Firm's Success.
Behind the Scenes Legal Support was created from my firsthand experience working in legal operations and personal injury case management. My name is Stephanie Ramirez, and I help growing personal injury firms manage pre-litigation without the commitment of hiring another full-time employee.
I’ve seen firsthand how much time law firms lose to administrative work, insurance follow-ups, medical records, claims coordination, and the countless details required to keep cases moving forward. These tasks are essential, but they can quickly take attorneys and their teams away from higher-level legal strategy and client advocacy.
My goal is to provide reliable, detail-oriented support that allows attorneys and legal teams to stay focused on what matters most. With experience handling pre-litigation case management, insurance communications, medical records and billing, demand preparation, settlement coordination, and legal billing operations, I can step in where support is needed and help keep cases organized and moving forward.
I take pride in being someone firms can depend on—organized, responsive, and committed to making the behind-the-scenes work as smooth as possible.
Your caseload is growing. Your team is stretched thin. You’re not ready to hire another full-time employee. Give me the overflow.
CONTACT US
We are dedicated to providing the reliable support your law firm needs. Reach out to discuss how we can assist your team.
OFFICE ADDRESS
Phoenix, Arizona
EMAIL SUPPORT
info@behindthesceneslegalsupport.com