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Behind the Scenes Legal Support LLC

Our Services

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Powering Law Firms Behind the Scenes

At Behind the Scenes Legal Support, we provide reliable, detail-oriented freelance paralegal support to law firms. Helping streamline operations and keep cases moving efficiently.

Pre-Litigation Support
• Drafting Letters of Representation (LORs)
• Opening and managing insurance claims
• Post-intake case setup
• Requesting and organizing medical records and billing
• Communicating with insurance adjusters
• Monitoring claim status and follow-ups

Case Management & Administrative Support
• Maintaining case files and deadlines
• Document organization and file review
• Client communication and status updates
• Preparing case summaries

Demand & Settlement Support
• Drafting demand letters
• Compiling supporting documentation (medical records, bills, liens)
• Organizing exhibits for submission
• Coordinating settlement communications

Property Damage Assistance
• Coordinating vehicle inspections and estimates
• Assisting with total loss claims
• Communicating with insurance carriers
• Rental vehicle coordination
• Supporting clients through the repair process

Legal Drafting & Document Preparation
• Drafting correspondence to clients and insurers
• Preparing basic legal documents and forms
• Assisting attorneys with case materials

Insurance & Claims Support
• Policy and coverage verification
• Requesting declarations pages
• Monitoring liability decisions
• Assisting with UM/UIM claim preparation

Billing & Legal Support Services
• Time entry cleanup and organization
• Invoice drafting and review
• Client-friendly billing communications

We proudly support:
• New and emerging law firms
• Solo practitioners launching or expanding their practice
• Small and growing personal injury firms
• Pre-litigation teams managing increasing caseloads
• Firms seeking reliable, behind-the-scenes operational support

Our services are a great fit if:
• You are a new or growing law firm needing reliable support
• You are a solo attorney managing everything on your own
• Your caseload is increasing and you need help staying organized
• You are spending too much time on administrative tasks instead of legal work
• You need consistent follow-up with insurance companies and clients
• You want to streamline your pre-litigation process and improve efficiency
• You are not ready to hire full-time staff but need dependable support

Flexible Engagement Models

Hourly Support

On-Demand Paralegal Access

Ideal for overflow tasks and specific project-based needs. No minimums, pay-as-you-go expertise for drafting, claims management, and medical record organization.

Case Packages

Pre-Litigation Management

Fixed-fee structure for comprehensive pre-litigation support per case. Includes post-intake case setup, drafting Letters of Representation, managing medical records and billing, and preparing demand packages.

Monthly Retainer

Dedicated Firm Support

A block of dedicated monthly hours for law firms needing consistent, high-volume operational and administrative excellence.

Contact us to learn more about our pricing.

We offer customized hourly and retainer options designed to fit your firm’s workflow and support needs.
MEET THE FOUNDER

Expert Support with a Personal Commitment to Your Firm's Success.

Behind the Scenes Legal Support was created from my firsthand experience working in legal operations and personal injury case management. My name is Stephanie Ramirez, and I’ve seen how much time law firms lose to administrative work, insurance follow-ups, and case coordination: tasks that are essential but often take away from higher-level legal strategy and client advocacy.

My goal is to provide reliable, detail-oriented support that allows attorneys and legal teams to stay focused on what matters most. With experience handling pre-litigation matters, insurance communication, and billing operations, I’m able to step in seamlessly and keep cases moving forward efficiently.

I take pride in being someone firms can depend on. Organized, responsive, and committed to making the behind-the-scenes work as smooth as possible.

CONTACT US

We are dedicated to providing the reliable support your law firm needs. Reach out to discuss how we can assist your team.

OFFICE ADDRESS

Phoenix, Arizona

EMAIL SUPPORT

info@behindthesceneslegalsupport.com

DIRECT LINE

(928) -380-1447

LEGAL INQUIRY

Service Area
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